Terms & Conditions
Last Updated: February 22, 2026
Welcome to Outals.com. Thank you for visiting and shopping with us. By using this website, you agree to accept the following Terms & Conditions. If you do not agree with these terms, please do not use our services.
1. General Conditions
- Eligibility: You must be at least 18 years old to place an order on Outals.com.
- Account & Guest Checkout: You can shop by creating an account or using Guest Checkout. It is your responsibility to provide accurate contact and shipping details to avoid delivery issues.
2. Products & Pricing
- Product Descriptions: We sell electronics such as mobiles, computers, and home appliances. We strive to ensure that product images, specifications, and details on the website are 100% accurate, but we cannot guarantee absolute accuracy.
- Pricing: All prices on the website are listed in Indian Rupees (INR) and are subject to change without prior notice.
- Stock Availability: All orders are subject to stock availability. If a product goes out of stock after an order is placed, we will inform you and initiate a full refund.
3. Payments
- All online transactions on our website are processed securely through the Pinelabs payment gateway.
- Outals reserves the right to cancel any order if the payment fails or if any fraudulent or suspicious activity is detected.
4. Shipping & Delivery
- We ship orders through trusted partners (such as Bluedart, Delhivery) or via our Self-Delivery team for nearby local addresses.
- Delivery timelines are estimated. Outals is not directly liable for delivery delays caused by weather conditions, festivals, or courier logistical issues.
5. Warranty & Liability
- Manufacturer Warranty: Outals is a trading platform. Any warranty provided on mobiles, computers, and home appliances is directly from the respective brand or manufacturer. For any hardware or software issues, you must visit the authorized brand service center.
- Limitation of Liability: Under no circumstances shall Outals.com, its owners, or employees be liable for any indirect, incidental, or consequential damages resulting from the use or misuse of the products.
6. User Conduct
You agree not to use this website for any illegal activities, spamming, or attempting to bypass the website’s security features.
7. Governing Law & Jurisdiction
These Terms & Conditions shall be governed in accordance with the laws of India. In the event of any legal dispute or claim, jurisdiction shall lie exclusively with the courts of Dhanbad, Jharkhand.
8. Contact Information
If you have any questions regarding these Terms & Conditions, you can contact us at:
- Email: support@outals.com
- Phone: +91 7493 861 711
- Address: Deoli, Dhanbad, Jharkhand 828109